Smart Towns Delivery Manual

This Smart Towns Delivery Manual provides a guide for how stakeholders can design, plan, deliver and evaluate place-specific Smart Towns projects.

A smart town is an urban area that uses different types of electronic methods and sensors to collect data. Insights gained from that data are used to manage assets, resources, and services efficiently; in return, that data is used to improve the operations and future prosperity across the town.

Example use cases include tourism and the visitor economy, parking and traffic management, air quality monitoring, building management, environmental management, community safety and supported living.

The adoption of the Smart Towns concept in Wales has been driven by the Year of Smart Towns programme and Smart Towns Cymru, both delivered by Menter Môn and funded by Welsh Government.

For further information and in-depth case studies, see case studies

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Delivery approach

1: Identify the problem or opportunity

Identify and thoroughly explore the problem or opportunity you have identified and consider at a high-level what sort of action you might take to address it.

2: Explore possible solutions

Scope out possible solutions to the problem or opportunity you identified and tested in the previous stage.

3: Plan and procure

Work out how to deliver the preferred option identified in the previous delivery stage and procure the necessary goods and services.

4: Install and maintain

Install, test, and maintain any necessary new hardware and software as planned.

5: Share and use the data

Share the data being collected with stakeholders and then support them to analyse and draw insights from it.

6: Monitor and evaluate

Monitor how the new scheme performs and evaluate the effect it has had on the problem or opportunity you sought to address.

Key risks and mitigation

Example risks and their mitigation are captured in a risk management table.

Smart Towns Directory

A directory provides links to providers of Smart Towns consultancy, training, hardware and software solutions.